General Questions

1. Where are you located?
2. Is your web site secure?
3. I am from the U.S. Will I pay any tax?

Product Questions

1. Where can I find product drivers and manuals?
2. Are all the products you carry listed on your web site?
3. Will item "x" work with my POS software / will your POS software work with the items I already have?
4. I bought the wrong item. How do I return it?
5. What support is included with the purchase of your products?
6. Do I get a disc and manual when I purchase software?

Shipping Questions

1. What courier do you use?
2. How long will it take for my order to arrive?
3. Do all my items arrive in the same shipment?
4. Do you ship C.O.D. ?
5. Will I incur any cross border charges (brokerage, customs etc) ?